Exhibitor Manual

Customer Success Center: Exhibitor and Service Provider Support

Contacts:
Email: [email protected]
Phone: +55 (11) 2226-3100
WhatsApp: +55 (11) 97337-3859 (text/images only)

 

The periods below, refer to the support for exhibitors, builders, and other service providers, as well as any outstanding issues such as credentials, fee payments, and submission of documentation related to the booth project.

Specific Operating Hours for CAF (FRANCAL Service Center):

Support for Assembly:
August 8 and 9, from 8:00 AM to 7:00 PM
August 10, from 8:00 AM to 8:00 PM

Support During the Event:
From August 11 to 14, from 9:00 AM to 8:00 PM

Support for Dismantling:
August 15, from 8:00 AM to 5:00 PM

Note: For dates and times regarding booth setup, event duration, and dismantling, please refer to the Exhibitor Manual – 1. OPERATING REGULATIONS.

Event

EXPOLAZER & OUTDOOR LIVING 2026 – 25th International Fair for Pools, Spas, Leisure, and Wellness.

Location

Anhembi District Exhibition Complex – Pavilions 04 and 05.
Av. Olavo Fontoura, 1209 – Parque Anhembi – ZIP Code: 02012-021 – Santana/SP.

ASSEMBLY PERIOD

August 7, 2026 – 8:00 AM to 10:00 AM: Exclusive period for the entry and movement of large swimming pools. From 10:00 AM to 10:00 PM, the pavilion will be open for booth assembly teams.

August 8 and 9, 2026 – 8:00 AM to 10:00 PM: Booth construction and delivery of completed booths.

August 10, 2026 – 8:00 AM to 10:00 PM:
Exclusive period for booth decoration and product placement, without exceptions.

Regardless of booth assembly, the period from 8:00 AM to 10:00 AM on August 7, 2026, is strictly reserved for the movement and placement of medium and large-sized products/equipment that must be positioned in their respective areas before assembly begins. These include items such as pools, spas, demonstration tanks, hot tubs, and others.

During assembly and dismantling periods, individuals under 16 years old will not be allowed entry, even if accompanied, in accordance with safety regulations.

EVENT EXECUTION

August 11 to 14, 2026 – 1:00 PM to 8:00 PM

ENTRY OF GOODS, MAINTENANCE, CLEANING, AND RESTOCKING
From 9:00 AM to 12:00 PM: Reserved for booth restocking.

Access for maintenance professionals from the assembly companies to perform maintenance on the stand will only be allowed upon presentation of an exclusive Maintenance badge.

 

CLOSING OF THE EXHIBITION AND DISMANTLING OF THE BOOTHS

Starting at 8:01 PM on August 14, 2026, it is mandatory to completely remove all products, materials, and equipment displayed at the stand, whether owned or rented, with exit exclusively through the loading/unloading gates located at the rear of the pavilions. There will be one gate (for the exit of materials owned by exhibitors), except for machines that require specific programming for Munck and Forklift movement, and another gate exclusively for the exit of materials owned by rental companies (furniture, audiovisual, white goods, and others).

After the complete removal of materials/products, the stands will be released for dismantling starting at 10:01 PM on August 14, 2026. At any time, materials may be retained for inspection by the official fair security team, whether owned by exhibitors or assembly/rental companies.

The dismantling of the stands concludes at 5:00 PM on August 15, 2026, with the delivery of the pavilion completely cleaned.

 

After 11:01 PM on August 14, 2026, FRANCAL reserves the right to discard any and all products, materials, or equipment left at the stand, without any obligation to cover costs or damages to the exhibiting company, rental company, or assembly company, whose inconvenience has been caused.

2.3 Sound Demonstration at the Booth, Shows, Animations, and/or Presentations

For the fair to have a HARMONIOUS and OPPORTUNE environment for business, it is ESSENTIAL that all exhibitors respect the rules below:

• During operating hours, the use of any amplification device for broadcasting messages or sales and promotion actions is not allowed;
• Artistic activities, stage construction, installation of sound boxes, and performance of shows without PRIOR ANALYSIS and WRITTEN AUTHORIZATION from FRANCAL, with at least 30 days in advance of the start of assembly;
• Use ambient sound that exceeds the maximum limit of 85 DECIBELS or multimedia equipment and others that cause noise and disturb other stands and fair visitors. The use of sound above the allowed limit will result in the interruption of power supply or even the confiscation of sound equipment.

  It is prohibited to sell tickets and any other type of charge. Activities of this type are not allowed in any other venue of the EVENT. Printed invitations for internal activities at the stand do not entitle the holder to enter the EVENT.
  

Penalty Procedure

FRANCAL may at any time determine the suspension of activities that do not comply with the above parameters and apply a fine as follows:

1. First Notice: Verbal notification by a promoter’s collaborator;
2. Second Notice: Written notification.
3. Application of a fine in the amount of R$ 500 per m² of area, in addition to the interruption of electrical power supply for a period of 2 hours, as well as the confiscation of sound equipment.

   Furthermore, a totem with the information: “TEMPORARILY CLOSED FOR 2 HOURS, DUE TO NON-COMPLIANCE WITH THE FAIR’S SOUND DEMONSTRATION RULES” will be placed in front of the stand. For each recurrence of the fine application, the value will be doubled.

   All penalties imposed WILL BE DONATED TO A PHILANTHROPIC INSTITUTION.

2.4 ECAD – Collection of Fees

• According to Brazilian Law 9.610/98, the exhibiting company that uses sound programming in the booth must mandatorily pay the COLLECTION FEE for COPYRIGHTS, using a specific guide provided by ECAD – Central Office for Collection and Distribution in São Paulo. The fee amount varies according to the entity’s table and may be adjusted annually in July.

Example of how the fee is composed:

• Square Meter (area used for the demonstration) ÷ Group of 10 (fair sector) × Environment Factor 0.54 (mechanical music) or 0.36 (live music) × UDA (unit of Copyrights provided by ECAD) × Days of the Event (period of the demonstration).
• Avoid issues with ECAD during the fair by ensuring the correct payment of the fee is ready in case of a possible visit from an inspector at your booth, as payment is the sole responsibility of the exhibitor. In case of irregularities, a complementary billing statement will be issued.

More information:

ECAD – CENTRAL OFFICE FOR COLLECTION AND DISTRIBUTION
Avenida Paulista, 171 – 3rd floor, ZIP 01311-000 – São Paulo – SP
Phone: 55 (11) 3287-6722 – from 9 AM to 6 PM
Email: [email protected]

It is prohibited: To commercialize products, materials, or services contrary to the objective of the events, under penalty of confiscation of the material.

Distribute giveaways, samples, brochures, catalogs, or any other promotional material at the event entrance and in the corridors.

Commercialize or give away, in the form of raffles or lotteries, products and services not aligned with the context of the events.

For promotional actions outside the limits of your stand, consult the FRANCAL Merchandising Department, by email: [email protected]

3.1 Merchandising

Merchandising will be considered any and all advertising outside the limits of the stand, established and offered through the MERCHANDISING MANUAL developed for the fair, which includes the aerial space above the height limits of the stands (when permitted), digital circuits (LED panels, email marketing, stories, posts on social media, and others), common use areas such as: aerial banners and floor stickers, both in circulation paths, specific walls, columns, metal roof support structures, special projects, entrance/exit of pavilions, restrooms, credential cords and holders, sampling, and others, of exclusive property of the PROMOTER.

The spaces destined for the “MERCHANDISING” product will be offered primarily to the EXPOLAZER & OUTDOOR EXHIBITORS. Subsequently, they will be available for NO TRADE companies, provided there is no conflict with the interests of the event participants.

The FRANCAL Commercial Department should be contacted for any and all merchandising or brand promotion actions within the fair. Options and costs for these actions can be accessed through the fair’s website – Specific Merchandising Manual.

More information:

Commercial Department
Responsible: Valéria Gonçalves – [email protected]

4.1 Free Area (Assembly by Exhibitor’s Responsibility)

The hiring of stand assembly and finishing services is the exclusive responsibility of the exhibiting company, respecting the specifications in Chapter 5 of this Manual. The hiring of the Assembly Company does not exempt the exhibitor from fully complying with the Exhibitor Manual, with both the exhibiting and assembly companies aware of their responsibilities and potential damages or issues with the stand, pavilion, or third parties.

Negotiations regarding the hiring of stand assembly and other service provisions should be agreed upon directly between the exhibiting company, assembly company, and other contractors, with FRANCAL having no responsibilities for agreements made between the involved parties.

If the exhibiting company itself is responsible for the stand assembly, it must comply, without exception, with all the norms of this manual, including the norms of Chapter 7.

When selecting the assembly company to be hired, we recommend that the exhibitor verify if the company has the Certificate of Assembly and Service Providers Competence – CECAM, issued by SINDIPROM – Union of Promotion, Organization, and Assembly of Fairs, Congresses, and Events of the States of São Paulo and Rio de Janeiro or by ABRACE – BRAZILIAN ASSOCIATION OF SCENOGRAPHY AND STANDS.

More information:

SINDIPROM
Rua Frei Caneca, 91 – 11º andar
Cerqueira César, São Paulo/SP – 01307-001
55 (11) 3120-7099 / [email protected]

ABRACE
Rua Coelho Lisboa, 442 – cj. 83
Tatuapé, São Paulo/SP – 03323-040
55 (11) 2672-3833 / [email protected]

   

4.2 Área com Montagem Modular: Áreas padronizadas a partir de até 12m²

The area acquired with a standard modular project – turnkey system – the assembly is the exclusive responsibility of FRANCAL, which is the only company authorized to make alterations to the booth structure (both internal and external, when authorized by the organizer).

It is possible to rent extra furniture, visual programming, and landscaping. These services are considered supplementary and, therefore, incur additional costs. They can be contracted directly with Francal or with another supplier of the Exhibitor’s choice. However, in the latter case, the responsibility is exclusively that of the exhibiting company.

If the Exhibitor is interested in these items, they can request them exclusively through the form “REQUEST FOR EXTRA ITEMS FOR THE BOOTH” available on [Plataforma EuVou – Exhibitor Area], until the deadline of 08/07/2026. Payment will be made via bank slip, which will be issued immediately after the form is completed. The service will only be carried out if the request is made by the aforementioned deadline and payment is completed by the due date. It is important to note that the Exhibitor may hire another supplier for the extra items and visual programming activities; however, they must contact the customer service area to align this request by 15/07/2026.

If additional visual programming is contracted, the artwork for the header and counter must be provided by the exhibitor in Vector format, CDR, EPS, AI, or PDF (100% size – 100% dpi) and sent immediately to the email: [email protected] by 08/07/2026. If not sent within this period, only the company name will be displayed.

Changes or additions to the stand (exhibitor and sponsored exhibitor) requested after the deadline must be submitted for analysis by FRANCAL, through the Customer Service department.

Unused Materials: In the event that materials that make up the assembly or additional contracted items are not used, they will not be converted into credits or financial reimbursements of any kind.

Fixing Materials: Promotional material, frames, or decorative objects may only be affixed to the walls using appropriate materials that do not damage the walls. Materials such as nylon threads and easy-to-remove double-sided adhesive tapes, like 3M SCOTCH 4880 or ADERE 462, may be used.

The use of nails, tacks, glues, or any other type of material that may damage the panels and structure (modular booth) is not permitted.

The administration of FRANCAL reserves the right to pass on to the stand renter the costs incurred due to damage to the material.

For more information: Contact the Exhibitor and Service Providers Support Center (Customer Service).

FOR ILLUSTRATIVE PURPOSES ONLY – Example: 20m² PROJECT (corner)

 

DESCRIPTION OF MODULAR PROJECT FROM 9m² to 35m²

Services:

Security (only during the night – when the fair is not operating);
Cleaning (before the fair opens);
Fire extinguisher (appropriate for the space);
Electric power (minimum required, appropriate for the space);

Structure:
Space in a modular system, structured with aluminum profiles and white TS panels, with an internal height of 3.03m and an external height of 3.20m;
Graphite-colored carpet applied directly on the pavilion floor;
Header in glass panels with visual communication applied across the entire facade, 0.64m high, with 1 artwork for box option, 2 artworks for corner option, and 3 artworks for island end option (artwork provided by the exhibitor);
Storage area 1.00 x 1.00m (LxW), with door;
Lighting via LED spotlights (cool light), quantity suitable for the booth size;
2 power outlets 220V.

Furniture (in white):
1 round table with a wood top, 0.90m in diameter, and chrome base;
4 fixed chairs with chrome legs;
1 stool with chrome base;
1 PVC trash can.

Exhibitors:
4 glass shelves, 1.00 x 0.30m (LxW);
1 standard counter measuring 1.00 x 0.50 x 1.00m (LxWxH), with a glass finish, 1 wooden shelf, sliding doors with a “jacaré” lock, and company logo application measuring 1.00 x 1.00m (LxW) on the front (artwork provided by the exhibitor).

Note: The artwork for the header and counter must be provided by the exhibitor in Vector format, CDR, EPS, AI, or PDF (100% size – 100% dpi) and sent to the email: [email protected] by the deadline of 08/07/2026.

4.3 Advertising and Promotion

The EXPOLAZER & OUTDOOR LIVING 2026 – 25th International Pool, Spa, Leisure, and Wellness Fair allows your brand to participate beyond exhibitions, highlighting the advertising, merchandising, and sponsorship options available to enhance your brand’s visibility during the event.

Active participation in the various aspects of the Event offers a special opportunity to highlight your brand, interact with potential customers, and solidify your presence in the market. Take advantage of the advertising, merchandising, and sponsorship options to ensure a successful participation!

For more information about exhibition opportunities and participation details, contact our Commercial Responsible Team:

Samara Fernandes
(11) 2226 3100 – [email protected]

 

Exhibitors who hire Advertising and Merchandising services should send all necessary material, such as: videos, art for banners, pieces for social media publications, among others, to [email protected] as soon as possible. It is essential that these pieces are received at least 30 days in advance of the start of the Fair. Otherwise, their dissemination or production may not be feasible, resulting in the loss of the right to use the contracted pieces due to insufficient time for their execution. All doubts can be clarified through the Customer Service.

The technical norms for stand floor assembly are mandatory for the hired assembly company and for the exhibiting company with self-assembly, including the presentation of specific project/documentation, advance payment of fees, and mandatory hiring of Insurance Policy (see ch. 06).

5.1 Assembly Rules

• Any and all stand project must necessarily include at least wall structure, carpeting/floor covering, lighting, and outlets, with the use of neighboring stand walls as part of the project not being allowed. It must be executed within the limits of the leased area, with assembly only being released upon the mandatory and advance presentation of the Project as a Technical Report, ART – Technical Responsibility Annotation from CREA-SP or RRT – Technical Responsibility Registration from CAU.

• The booth will only be released for construction if the project is submitted for technical review and approved by the FRANCAL Operational Department, including the detailed electrical structure, by the deadline of 24/07/2026.

• No construction may obstruct escape routes or access to equipment such as fire hydrants and extinguishers installed on the columns or walls of the pavilion. If construction is required near such equipment, access to it must be preserved and properly signposted.

• For companies with two or more adjacent areas, it is strictly prohibited to connect or join these areas, whether by overhead access or circulation routes (raised floors, carpet, and similar).

• Structures or equipment that interfere with adjacent areas must have a mandatory minimum setback of 1.00 m².

• The responsibility for booth safety lies exclusively with the exhibiting company and its builder, with FRANCAL being exempt from any liability. The exhibitor and builder must provide an Insurance Policy with coverage compatible with the booth structure.

• Projects that require overhead structures must respect the booth height limits, as specified in item 5.2 (minimum height of 2.20m and maximum of 3.80m, both measures already considering a raised floor of up to 0.10m), and their elements must be contained within the radius of their designated area.

• Cases not covered in this manual must be analyzed by the Operational Department of FRANCAL.

• FRANCAL reserves the right to halt any assembly that has been altered without express authorization or release, if it does not comply with the regulations stipulated in this manual or poses risks to the safety and physical integrity of all, based on its own assessment or that of public entities such as Contru, Fire Department, Cetesb, among others.

5.2 Heights for Booth Construction

• Ground-level booth: minimum required height of 2.20m and maximum of 3.80m, both measurements already considering a raised floor of 0.10m. The construction of two-story booths (mezzanine) is not allowed.

  

A booth with a minimum height must have a good finish on both the interior and exterior, even if it is the exhibitor’s own structure. If the booth exceeds this height, the exhibitor must provide finishing on the sides and back in line with neighboring booths, maintaining the same finish standard as the other areas and visual identity. Failure to comply with this rule will result in a fine of R$ 14,700.00, to be applied and paid by the first day of the exhibition.

5.3 Stand Facade (Structural Applicability x Visual Permeability)

All stand construction must necessarily work on the façade, regardless of the area format, i.e.: Island, Island Tip, Corner, or Box, considering the faces as: front, side, and rear.

The function of the façade is to make the stand inviting and functional to attract the visitor’s attention, facilitate their access, with visibility points, as well as favor movement in circulation paths and harmonization with neighboring stands.

The façade must foresee and harmoniously combine at least 2 or 3 elements, according to the items below:

I. Access Opening: There must be an entrance that facilitates the passage of visitors.
II. Transparency: Use glass/similar walls for closing or meeting rooms, with the application of sandblasted and filleted stickers, allowing people to perceive the movement inside.
III. Product Display: Include showcases or shelves for product display.
IV. Technology: LED panels and special lighting help to highlight the stand.
V. Instagrammable Structures: Create scenographic and attractive spaces for visitors to take selfies and post on social media.
VI. Visual Communication: Signage through printed canvas or stickers, XPS, PS, and other boards, for brand or product display.

The application of these elements must occupy at least 40% of each side of the area, considering the length of each wall. The construction of completely closed walls is not allowed, even if they have visual communication, lighting, LED panel, or recess.

No wall facing a circulation path can have structural applicability X visual permeability lower than 40% (percentage applied to each side). The following are allowed:
• Transparent glass walls, transparent acrylic walls, or similar materials as long as they are marked with a stripe (for safety reasons); and/or
• Scenographic and Instagrammable walls; and/or
• Showcases with products that do not exceed the stand’s limit; and/or
• LED panels and special lighting; and/or
• Brand visual communication – the latter must be composed with the first two.

5.4 Pavilion Aerial Structures

The ANHEMBI DISTRICT has a network of aerial points for anchoring stand structures with coverage throughout its perimeter, and according to safety standards, it will only be allowed to hang from the ceiling (space truss), structures with a maximum load of up to 30 kilograms per node, upon advance presentation of the project, necessary documentation, and payment per point (current table).

The complementary norms regarding request, necessary documentation, payment, and form filling are available in Downloads [EuVou Platform – Exhibitor Area].

Projects that require aerial structure must respect the limits of stand height, according to item 5.2 (Minimum mandatory height of 2.20m and maximum of 3.80m, both measurements already considering raised floor of up to 0.10m). and their elements must be within the radius of the area to be constructed.

 

5.5 Mezzanine

Under no circumstances is the construction of a stand with a mezzanine allowed.

More information:

ABNT – Brazilian Association of Technical Standards
Rua Minas Gerais, 190 – Higienópolis – CEP: 01244-010 – São Paulo – SP
Phone: 11 3017-3600
[email protected]

Service Hours: 8:30 AM to 5:00 PM

 

CREA/SP – Regional Council of Engineering and Agronomy of the State of São Paulo

Avenida Brigadeiro Faria Lima, 1059 – Pinheiros – CEP: 01452-920 – São Paulo – SP
Phone: 0800-171811

Service Hours: 8:30 AM to 5:00 PM

 

CAU/SP – Council of Architecture and Urbanism of São Paulo
Rua Formosa, 367–23rd Floor – CEP: 01049-000 – São Paulo – SP
Phone: 11 3337-6299 / 3337-4497 / 3337-6673 / 3337-6552/ 3337-6939
[email protected]

Service Hours: 9:00 AM to 5:00 PM

5.6 Pavilion Floor

Under no circumstances can the pavilion floor be painted, perforated, or excavated.
The limit of static overload is 3,000 Kgf/m²;

Raised floor: the conventional suggested height is 10 cm.
The use of floors for stand elevation is allowed and, it is mandatory for the protection of special installations, such as: hydraulic and electrical and others.

Stands with raised floors must have an access ramp according to ABNT (NBR 9050) norms, for wheelchair users and people with mobility difficulties. The ramp must have a minimum depth of 1m, an inclination of 10°, and be properly signaled.

The installation of the raised floor must occur obligatorily on the first day of assembly. For installation outside the deadline, the assembly company must request express authorization from the FRANCAL Operational Department.

Carpet: The placement of carpets or similar directly on the pavilion floor is only permitted with the use of easily removable double-sided adhesive tapes, such as 3M SCOTH 4880 or ADERE 462.

Non-compliance with this norm will result in a fine to the exhibitor in the amount of R$ 250.00 (two hundred and fifty reais) per m².

5.7 Masonry Construction

Under no circumstances is the construction of floors and elements in masonry permitted.

 

5.8 Construction in Wood or Metal

It is prohibited to manufacture wooden or metal parts inside the pavilion. All materials must arrive pre-assembled. Only small adjustments or touch-ups using putty, sandpaper, paint, or texture, welding repairs when there is a need for joining, and gluing parts or occasional repairs from damage or breakage will be allowed.

Manual sanding or the use of sanding machines for finishing raw parts is not permitted in order to avoid pollution in the work environment. Exceptions may be authorized in cases of extreme necessity and only for small adjustments and touch-ups. The use of circular saws mounted on benches and equipment or machines for constructing metal or wooden structures is also not permitted.

 

5.9 Construction in Modular Aluminum System or Similar

All structural elements of modular assemblies must provide full safety to the construction set. The use of extension pins or other wooden pieces for joining or locking aluminum or similar posts or crossbars, or any other types of assembly elements, is not permitted.

5.10 Glass Panels

The use of glass panels in the booth assembly is permitted as long as they are tempered, laminated, and covered with a special protective film. In the absence of these materials, it is permissible to use acrylic, polycarbonate, or similar materials, provided they offer total safety for the event as a whole.

 

5.11 Air Conditioning

The Exhibition Complex of the Anhembi District has a refrigeration system (air conditioning) with coverage capacity throughout the pavilion, as well as the stands. Therefore, the stands should be constructed with an open ceiling, facilitating the circulation and utilization of the refrigerated air.

In case of extreme urgency, for the use of additional air conditioning equipment in the stand, the exhibitor must consult the possibility with the Customer Service Department 30 days in advance of the start of assembly.

 

5.12 Gardens and Plants

Pots, baskets, or any other containers must be protected with plastic to avoid leaks during watering.

 

5.13 Circulation Paths and Cleaning

It is strictly prohibited to deposit materials, tools, packaging, or products in circulation paths and around neighboring booths. All operations must be carried out within the limits of the assembly company’s responsibility area. If it is necessary to leave any material temporarily in the circulation paths, it must be kept close to the booth area, leaving a corridor of at least 1.50m in width for the circulation of people, carts, equipment, and emergency response teams.

FRANCAL will maintain a cleaning service in the circulation paths to remove materials and waste deposited by assembly companies.

On the last day of assembly (the day before the fair), due to the placement of walkways, no materials may remain in the circulation paths.

Under no circumstances should trash bags, any type of packaging, or waste from booth maintenance be placed in the circulation paths during the fair’s operation.

Non-compliance with this rule will result in a fine of R$ 300.00 (three hundred reais) per m² for both the builder and the exhibiting company.

 

5.14 Special Installations

The booth that uses any type of special lighting, such as spotlights, light cannons, laser projectors, halogen lights, chandeliers, and similar equipment, video walls, large screens, LED screens, sound equipment, and the like, must be installed in special, safe installations that can support the weight of the equipment and in a way that does not pose risks to people.

The mentioned equipment must be detailed in the project, through floor plans and perspectives, and sent to FRANCAL along with the booth project.

 

5.15 Accident Prevention Standards

From the beginning of assembly until the last day of disassembly, FRANCAL will maintain a trained Fire Brigade according to the characteristics of the event for accident prevention and fire fighting. It is the responsibility of the firefighters to inspect the booths and guide exhibitors, builders, and service providers regarding the technical instructions of the Fire Department of the State of São Paulo.

The corridors and emergency exits of the pavilion are signposted and remain open and accessible throughout the entire period of the fair. Exhibitors and builders should preferably use flame-retardant materials in the construction and decoration of booths.

According to the new STATE DECREE – LAW No. 56.819/11, every booth must contain fire prevention equipment (extinguishers) compatible with the materials used in its construction and the products on display.

The requirement is for at least one (01) piece of equipment per booth, considering the area size and the following classifications:

• One (01) PQS extinguisher (dry chemical powder) with a minimum weight of 4 kg, used to combat fires in classes B (flammable liquids) and C (electrical equipment), with an approximate coverage capacity of up to 25m² per piece of equipment.
• During the construction and dismantling process of the stand, the assembly company must obligatorily keep at least 01 fire extinguisher, according to the specifications above, until the end of each process, in an easily accessible and visible location;
• During the fair period, the exhibiting company must obligatorily keep fire extinguishers in the stand, according to the specifications and quantity in the example above, until the end of the event. The equipment should be positioned in a completely unobstructed, easily accessible location, properly positioned and signaled;
• Inside the event venue, the use of explosives, non-liquefied or toxic gases, fuels, gas cylinders (LPG), or any other elements that can cause fires or explosions is expressly prohibited. Only electrical equipment is permitted;
• Work with paints, greases, corrosive materials, powders, and liquids must use appropriate containers and safety equipment;
• Internal combustion engines are not allowed in the pavilion;
• Demonstrations that cause smoke, fire, or any other effects that can generate panic situations or put people’s safety at risk in the pavilion are not permitted;

  
  
  The projects assembled by Francal already have fire extinguishers compatible with the stands, whose cost is already included in the package.

   

• The responsible parties for the exhibiting companies, assembly companies, and others, should provide employees and contractors with personal protective equipment (PPE) for use during the assembly and dismantling period of the fair, especially helmets;
• The equipment should be used by all people accessing the pavilion, including the exhibitor, and comply with the safety regulations for each activity, in perfect state of conservation, use, and operation, ensuring the total safety of workers and other people who will be at the location of their activities;
• Employees of exhibiting or assembly companies will only have access to the pavilion to work if they are properly credentialed, carrying their respective badges and wearing appropriate clothing: uniform or t-shirt, long pants, sneakers or shoes;
• As a safety measure, the entry of professionals without a shirt, wearing shorts or shorts, and wearing flip-flops, sandals, or clogs is prohibited.

 5.16 Guidelines and Preventive Measures Regarding Slave Labor

FRANCAL is a company committed to good practices and social responsibility. Therefore, it recommends that all companies hired by its clients comply with the legislation against slave labor in Brazil. The company hired by the exhibitor must be committed to adopting responsible and ethical practices in its production chain, including hiring service providers who comply with the legislation against slave labor.

Thus, based on the current brazillian legislation, Law No. 13.344/2016, and other legal and regulatory standards related to combating slave labor in Brazil, the following points are recommended for service providers:

• Ensure that their workers are not restricted in their freedom of movement or subjected to degrading working conditions or exhausting work hours.

• Guarantee that their workers are aware of their rights and know how to identify situations of slave labor.

FRANCAL, upon identifying any situation that demonstrates slave labor practices within its production chain, will adopt the measures below:

• It will immediately notify the competent authorities (Labor Prosecutor’s Office and Federal Police) so that the necessary investigations can be carried out.

• It will immediately suspend the permission to carry out the services.

General Insurance:

The event is covered by a civil liability insurance policy only in the common areas of the pavilion where the EXPOLAZER & OUTDOOR LIVING 2026 is being held, so it does not extend to the exhibitors’/assembly companies’ stands.

FRANCAL warns that exhibiting companies with free exhibition area, who will arrange the assembly of their stands, must arrange the hiring of insurance policies for Fair Liability, Miscellaneous Risks for Materials and Equipment, and Personal Accidents, as established in the Event Organization and Promotion Contract, clauses 6.6 to 6.8.1.

The absence or inadequacy of these policies will result in the total responsibility of the exhibiting company and its assembly company for any damages that occur during the fair, and they must indemnify the promoter, the Anhembi District, and third parties. Furthermore, if the contractor does not present the policy to FRANCAL until 10 business days before the start of assembly, a fine of 10% of the total contract value will be applied, with payment within 5 business days, with additional consequences in case of delay.

The policy must be posted through the [EuVou Platform – Exhibitor Area], in a specific form.

The policy must ensure people, materials, products, and equipment displayed at the stand, whether owned or rented, against general damages, caused voluntarily or involuntarily by people or natural accidents (rains, floods, fire, lightning, and others).

The insurance policy must include the following minimum coverage:

CIVIL LIABILITY INSURANCE (R.C.): Bodily injury or material damage caused to third parties during the event, from its conception to the dismantling.

Minimum Insured Amount: It must be sufficient to cover compensation for material, bodily, and moral damages that may be experienced, including by third parties, during the exhibition at the fair.

Insurance Coverage Period: From the beginning of assembly until the last day of dismantling.

DIVERSIFIED RISKS INSURANCE (R.D.): Losses and damages caused to equipment during the event.

Insured Amount: It should be sufficient for the compensation corresponding to the value of the equipment, materials, and products brought for exhibition at the fair, covering also the loss of profit due to breakage, subtraction, or perish of the aforementioned goods, even if resulting from fortuitous event and force majeure.

Insurance Validity: From the start of assembly until the last day of dismantling.

PERSONAL ACCIDENT INSURANCE (A.P.): Coverage for personal accidents intended for the audience or production team employed in the event.

Insured Amount: It should be sufficient for the compensation corresponding to the value of the equipment, materials, and products brought for exhibition at the fair, subtraction, or perish of the aforementioned goods, even if resulting from fortuitous event and force majeure.

Insurance Validity: From the start of assembly until the last day of dismantling.

 

If the Exhibiting Company does not have an Insurance Company, FRANCAL has an approved supplier (CONSET INSURANCE), where it can make quotes and contract: https://rcexpositoresconset.safe2go.com.br or 55 (21) 99343-1565.

The PROMOTER and ORGANIZER, under no circumstances, will assume responsibility for any of the occurrences mentioned above or for the cost of the aforementioned insurance policy, with the Exhibitor being the sole and exclusive responsible for the repair of the aforementioned damages, including the payment of compensations that may exceed the value provided in the insurance policy.

 

To quote or make your insurance policy, always have the days of assembly, event, and dismantling of the event, area measurement, company data, and follow the coverage procedures in the table above.

The duties and responsibilities of the Assembly Company or the Exhibitor who assembles their own stand (without hiring an assembly company) are reflected through the forms mentioned below and made available in a timely manner on the [EuVou Platform – Exhibitor Area], with the proper filling instructions and deadline to be strictly complied with.

7.1 Assembler Company Registration:

The assembly company must obligatorily be accredited by the exhibiting company through the form: 01. Assembly Company Registration in the [EuVou Platform – Exhibitor Area], which generates a ticket for payment of fees such as: assembly cleaning, assembly badge, and assembly security, will be available for online filling until 06/18/2026.

7.2 Complete Booth Project, consisting of:

• Floor plan;
• Elevations (views that border the streets);
• Isometric perspective (3D project);
• Layout (booth applied on the floor plan). All with legends, scale indications per sheet, materials used, hydraulic point(s) (if any), electrical structure details, and special installations (if any).

7.3 Technical Report

The projects must be submitted in PDF, JPG, DWG, or similar formats, properly accompanied by a Technical Report – ART – Technical Responsibility Annotation from CREA-SP or RRT – Technical Responsibility Registration from CAU or TRT – Technical Responsibility Term from CFT (for up to 80.0m²), divided by the disciplines it includes and execution stage.

Along with the booth project, the respective payment receipts for ART, RRT, or TRT must be submitted for any assembly execution. We alert that for TRT, it is limited to booths up to 80.0m² that do not have metal structures, require structural calculations, or medium and high voltage electrical installations (power supply for large machinery and equipment requiring special grounding), in accordance with Federal Law 13,639 and regulated by Resolution No. 108/2020, which defines the competencies and duties of building and electrical technicians.

Example RT models to be used:

a) RRT – DESIGN:

b) RRT – EXECUTION:

c) ART – DESIGN AND EXECUTION:

d) TRT – DESIGN AND EXECUTION:

 

Projects posted on the aforementioned platform after 07/24/2026 will result in the application of a fine in the amount of R$ 240.00 per m², with an automatic ticket issued against the Exhibitor with a payment deadline of 08/04/2026 – example: stand with 40m2 X R$ 240.00 = R$ 9,600.00.

The aforementioned ticket paid is a necessary requirement to be presented by the first day of assembly. However, it does not exempt the Exhibitor or the Assembly Company from having the stand closed or embargoed, if there is a change in the project without the express authorization of the promoter, assembly outside the norms, or risks to the safety and physical integrity of people.

Avoid unnecessary expenses! Keep your Assembly Company aligned with the deadlines and ensure monitoring so that everything happens within the deadline.

The values of fines received will be donated to a charity institution.

7.4 Reference Table for KVA Calculation

The contractor must calculate the actual need for additional KVA usage, inform the exhibitor, and request the service exclusively through the specific form on the [EuVou Platform – Service Provider Area].

It will not be possible to request additional electrical power without the Exhibitor approving and being aware of the items mentioned in the KVA Calculation Reference Table.

7.5 Registration of Contractor Employees

The contractor company must mandatorily request badges for its employees through the Badge Request for Contractor form on the [EuVou Platform – Service Provider Area].

For maintenance services during the event, only 2 (two) credentials will be granted per booth, exclusively for the positions of electrician and contractor. These credentials must be exchanged by the responsible coordinators directly at the Francal Service Center – CAF on the last day of setup.

► Access to the pavilion by builders during the fair period will only be allowed for professionals who are wearing the maintenance badge and are properly uniformed.

7.6 Registration of Professionals Hired by the Contractor

Outsourced professionals must be registered by the contracting Contractor through a specific form (Registration of Service Provider Companies Hired by the Contractor).

The registration of service provider companies can only be carried out by the contracting Contractor.

• Maintain a copy of the project analyzed/approved by the Operational Department of FRANCAL at the booth, as well as copies of the accompanying documents.
• Hire civil liability insurance policies for exhibitions, fairs, congresses, and shows; and miscellaneous risks for materials and equipment on display, as well as personal accidents.
• Access for assembly professionals to the Pavilion will be granted by scanning the barcode on their badge and verifying the photo submitted in advance or taken on-site.
• Assembly professionals and their contractors will only have access to the pavilion during the setup, event, or dismantling periods, carrying their respective badges and properly uniformed.
• Observe the days and hours for setup, event, and dismantling, and inform all contractors of the assembly rules outlined in this manual.
• Provide assistance to the Exhibitor during the setup, event, and dismantling of the exhibition.

 

7.7 Fees

The Contractor Company must pay the following fees:

ITEM	VALUES
ASSEMBLY CLEANING FEE (per m²)	R$ 39.00
ASSEMBLY BADGE (per unit)	R$ 50.00

Assembly companies associated with SINDIPROM or ABRACE receive a 10% discount on the Assembly Fee and are exempt from paying for assembly badges. The badges will only be released upon presentation of the membership card of each association to the Union.

ITEM	VALUES FOR ASSOCIATES
SETUP CLEANING FEE (per m²)	R$ 35.00
SETUP BADGE (per unit)	Exempt from payment

When entering the names in the form, click on the printer icon, located on the right side of each name. After printing each credential, you should make 2 folds at the markings indicated in the layout, thus completing the assembly of the badge. The badge holder can be picked up at the FRANCAL ATTENTION CENTER – CAF and access gates.

For a better understanding of the process, we have made available a step-by-step tutorial – area for downloads, on the [EuVou Platform – Exhibitor Area].

The issued tickets can be viewed in the PAYMENTS item on the [EuVou Platform – Service Provider Area].

Only in the impossibility of issuing the ticket, payment can be made through PIX or Identified Deposit or directly at the pavilion, at the FRANCAL ATTENTION CENTER – CAF on the second day of the fair assembly.

In the pavilion, only for specific cases, payments will be accepted exclusively in pix, debit or credit card, directly at the pavilion, at the FRANCAL ATTENTION CENTER (CAF).

FRANCAL provides a SOLUTION in the tool [EuVou Platform – Service Provider Area]. In the form ‘SOLICITAÇÃO DE CRACHÁS DE MONTADOR‘, the credential will be issued by the building company, preferably using a color inkjet printer on A4-sized plain paper.

The printing will only be released upon advance payment.

Attention: Payments with checks (individual and legal entity) will not be accepted.

A fee of R$ 100.00 will be charged for the reprinting of an assembly badge in case of loss, misplacement, or when given to unauthorized third parties.

The payment of the assembly fee and badges is the exclusive responsibility of the assembly company, which may pass this cost on to the exhibitor, if provided for in the negotiation between both. This fee does not cover the removal of debris during dismantling.

Term of Responsibility

At the time of submitting the booth project through the [EuVou Platform – Service Provider Area], both the booth builders, whether or not associated with SINDIPROM/ABRACE, and exhibitors with self-built booths must accept the ‘Electronic Term of Responsibility’ as a document of accountability for any damages caused to the pavilion’s structures and equipment or if leftover materials from the setup are found.

During the dismantling period, FRANCAL will conduct an inspection of the area, in the presence of the booth builder or exhibitor (self-built booth), for later clearance. In the event of damages or losses upon the return of the respective area, FRANCAL reserves the right to issue an invoice for the corresponding reimbursement.

► Assembly clearence

The clearence for booth assembly is conditioned upon the presentation of the required documentation regarding the booth and payment of the fees. However, this does not exempt the Exhibitor or the contractor from having the booth closed or suspended if there are changes to the project without the express authorization of the promoter, if the setup is outside the regulations, or if there are risks to the safety and physical integrity of individuals.

8.1 Exhibition Pavilion

The Exhibition Pavilion is equipped with Fire Prevention and Suppression equipment, distributed in common areas and emergency exits.

The aisles and emergency exits are clearly marked and remain unobstructed and accessible throughout the entire duration of the fair, including setup and dismantling.

8.2 Booths – Fire Fighting Equipment (Fire Extinguisher)

According to the new State Decree – Law No. 56.819/11, all booths must necessarily contain fire prevention equipment (Fire Extinguisher) compatible with the materials used in the construction of the booth and the products on display.

It is mandatory to place 01 piece of equipment per booth, taking into account the area with the following classification:

• 01 PQS (Dry Chemical Powder) extinguisher weighing 4 kg, used to combat flames of class B (flammable liquids) and C (electrical equipment), with an approximate coverage capacity of up to 25m² per piece of equipment.
• During the construction and dismantling process of the booth, the contractor company must necessarily keep 01 fire extinguisher as specified above until the completion of each process, in a location that is easily accessible and visible.

The Exhibitor must, without exception, maintain fire extinguisher equipment in the booth, as per the specifications above, from the start to the end of the event. The equipment must be positioned in an unobstructed location, easily accessible, properly positioned, and clearly marked.

The Exhibitor or Contractor that has equipment with the required technical specifications and in usable condition may use them in the booth. Equipment exclusively for use in vehicles will not be permitted.

FRANCAL has a Brigade team for Accident Prevention and Fire Fighting to inspect the booths and provide guidance to exhibitors, contractors, and service providers regarding the Technical Instructions of the Fire Department of the State of São Paulo. The contracted Brigade company is authorized to rent fire extinguishers.

Flame Retardant Materials

According to the regulations of the Fire Department of the State of São Paulo and current legislation, the use of combustible and flammable materials in the construction, decoration, or scenography of booths and other constructed areas is not allowed.

For cases of using fabrics, sapé covers, synthetic fibers, cardboard structures, or any other similar material in the stand, it is essential that the materials already come with flame-retardant certification directly from the factory or, otherwise, receive treatment with a flame-retardant product (fire-resistant) on-site. If the certificate proving the respective treatment is not presented, the project/assembly will not be released for execution. The fire brigade team hired for the fair is authorized to embargo any and all assemblies that do not follow this rule, in addition to resulting in a fine of R$ 250.00 (two hundred and fifty reais) per m² to the assembly company and the exhibiting company.

8.3 Explosives and Flammable Materials

The use of explosives, non-liquefied gases, toxic substances, flammable materials, gas cylinders (LPG), or any other elements that may cause fire or explosion is prohibited within the event venue. Only electric stoves, heaters, toasters, or ovens are allowed.

8.4 Hazardous Materials

Corrosive materials, paints, greases, powders, and liquids must be stored in proper containers and handled with appropriate equipment to avoid accidents and damage to people, other booths, and the pavilion.

8.5 Equipment, Products, Machinery, and Combustion Engines

Under no circumstances is the operation or use of products, equipment, and machines that pose risks of accidents or harm to the health and safety of individuals allowed within the pavilion. This includes combustion engines, whether during setup, the event, or dismantling.

Examples: generators, compressors (whether electrically powered or not), confetti launchers, streamers, paper rain machines, smoke machines, among others.

FRANCAL reserves the right to prohibit any situation that may pose risks, panic, or disturbances to the professionals involved, the general public, and the pavilion, even if not specified in this manual. It may also remove any item causing issues from the booth without any obligation to cover costs or damages related to its participation.

8.6 Personal Protective Equipment (PPE)

In compliance with Regulatory Standard No. 06 from the Ministry of Labor and Employment (MTE), FRANCAL establishes:

The representatives of exhibiting companies, builders, and other service providers must supply personal protective equipment (PPE) to employees working during setup and dismantling periods.

The equipment must be in perfect condition for conservation, use, and operation, with current expiration dates and certificates of approval (CA).

Minimum required PPE based on activity:
– General professionals: helmets and protective goggles.
– Glaziers: non-slip rubber gloves.
– Upholsterers: inhalation masks while using glue.
– Welders and Metalworkers: leather gloves, welding masks, and electric arc cutting masks.
– Painters: rubber gloves and inhalation masks.
– Electricians: rubber insulating gloves up to elbow height and shoes with insulating soles.
– Cleaning staff: rubber or leather gloves and closed-toe shoes.

8.7 Work at Heights

Work at heights is considered any activity performed above 2.00 meters (two meters) from the lower level, where there is a risk of falling. In compliance with Regulatory Standard No. 35 from the Ministry of Labor and Employment (MTE), FRANCAL establishes:

It is the employer’s responsibility to ensure the implementation of the protection measures outlined in this regulation (NR 35).

It is the workers’ responsibility to comply with legal and regulatory provisions regarding work at heights, including procedures issued by the employer.

Minimum required PPE based on activity:
– A parachute-type safety harness equipped with a device for connection to an anchorage system.
– An anchorage system to be established by a risk analysis of the activity.
– A lanyard and fall arrest device, both secured above the waist level of the worker, adjusted to limit the height of falls and ensure that, in the event of a fall, the chances of the worker colliding with lower structures are minimized.
– A helmet and other mentioned PPE if the activity requires it.

8.8 Attire

The use of sandals, flip-flops, clogs, or any other type of open shoes is prohibited inside the pavilion during setup and dismantling periods, as is the circulation of people wearing shorts, skirts, short pants, tank tops, or no shirt.

The requirement for appropriate attire also applies to exhibitors and their respective staff.

Firefighter teams and the CIPA (Internal Accident Prevention Commission) conduct constant inspections in the pavilion during setup, the event, and dismantling phases. They may halt booth setup at any time if the involved professionals are not using equipment suitable for their activity.

 

8.9 Access to the Pavilion

Employees or contractors from construction companies will only have access to the pavilion for assembly, maintenance, and dismantling tasks if they are properly credentialed, carrying their respective badges, and wearing appropriate clothing, such as uniforms or shirts, long pants, and closed-toe shoes, during setup, the event, or dismantling periods.

Entry or presence of intoxicated professionals or those carrying firearms is prohibited.

Emergency Exits, Stands, or Auditoriums with Areas from 100m² must contain:

Emergency exits, booths, or auditoriums with areas of 100 m² or more must contain:
– Emergency exits leading outside, clearly marked.
– Indications of escape routes within the booth or auditorium.
– Informative signs indicating the maximum number of people these areas can accommodate.

 

8.10 Smoking Prohibition

Smoking is prohibited in any covered area of the pavilion, whether internal or external. This includes cigarettes, cigars, pipes, electronic smoking devices such as electronic cigarettes and vaporizers. Designated smoking areas, when authorized, must be located in outdoor spaces, away from building entrances and windows.

Important: Non-compliance will result in a fine for the offender, as well as the interruption of their activities within the pavilion.

The study, planning, installation, maintenance of the system, and management of all actions involving the electrical and hydraulic areas of the pavilion, from setup to dismantling of the fair, are the responsibility of the engineering team of the ANHEMBI pavilions.

9.1 Electricity

• The electricity for the ANHEMBI pavilions is supplied by the ENEL utility company (formerly Eletropaulo), with FRANCAL reserving the right to adopt alternative solutions, such as generators, in case of insufficient supply or public energy-saving policies (blackouts).
• The energy supply system for the booths results from the assembly of a temporary structure to meet the fair’s demands, through the hiring of specific materials and labor.
• It is the exhibitor’s responsibility to hire their builder for all internal installation and distribution work within the booth, and the use of appropriate materials is mandatory, such as: main distribution board with circuit breakers, independent lighting circuits, special equipment, outlets, and others.
• All installations within the booth must follow a project developed by a qualified professional (completion of course NR-10), complying with the requirements of NBR 13570 (Electrical Installations in Public Gathering Places), NBR 5410 (Low Voltage Electrical Installations), and Federal Law 11337/06, in addition to the ART (Technical Responsibility Annotation) or RRT (Technical Responsibility Registration) that must accompany the project.

THE ELECTRICAL VOLTAGE AT THE ANHEMBI DISTRICT IS 380 VOLTS – THREE-PHASE – NEUTRAL PHASE 220 VOLTS.
FOR THE USE OF DEVICES AND EQUIPMENT WITH A VOLTAGE OF 127V, THE EXHIBITOR MUST PROVIDE THE RESPECTIVE TRANSFORMER.

It is mandatory to consult the Operational Department of FRANCAL at least 10 working days before the start of the event assembly to receive information about the possibility of installation and the best way to energize when using voltages different from those available, as well as machines, equipment, and/or products powered electrically that are not listed in the reference table for kVA calculation, whether they are small, medium, or large.

One hour after the end of the day’s activities, the lighting in the pavilion will be reduced, and all booths must have their lighting and outlet circuits turned off. Only the operation of equipment, machines, or products that require continuous power supply with independent circuits will be allowed, but this must be done with prior consultation and authorization from the promoter’s operations department.

 

9.2 ENERGY SUPPLY CRITERIA

Minimum Mandatory Electricity

A minimum fraction of 0.090 kVA is provided, multiplied by the area measurement, as shown in the examples below:

Example: 30 m² (area) x 0.090 kVA (fraction) = 2.70 kVA of Minimum Mandatory Energy, with the calculation being done automatically by FRANCAL.

• The cost of the Mandatory Minimum Electrical Power is included in the participation contract.

Additional Electrical Power

• Additional Electrical Power is defined as the use of kVA exceeding the amount of Mandatory Minimum Electrical Power.
• The Exhibiting company is responsible for thoroughly analyzing, along with its builder, all components that will generate the demand for electrical energy for the operation of the booth, such as: quantity and type of light bulbs, refrigerator, electric oven or microwave, TV, DVD, coffee maker, computer, air conditioning unit (when permitted), and other electrical consumption equipment.
• The Exhibiting company must be aware that all electrical consumption components in the booth must be listed in the TABELA DE REFERÊNCIA PARA CÁLCULO DE kVA (REFERENCE TABLE FOR kVA CALCULATION), which must be filled out exclusively by the builder and is available through the [EuVou Platform – Provider Area], by the deadline of 24/07/2026.
• This form must be linked and validated by the Exhibitor at the time of filling out the Additional Electrical Energy Request form.

Before requesting additional electrical energy for the booth, verify if the minimum mandatory electrical energy meets the consumption needs.

Filling out and submitting the form confirms that the exhibitor is aware of the actual needs and the amount to be paid.

• The cost of Additional Electrical Energy is R$ 525.00 per kVA, and the request, bank slip issuance, and payment must be completed by August 4th, 2026.
• The issued bank slips can be viewed under the PAYMENTS section – [EuVou Platform – Exhibitor Area].
• Only in cases where it is impossible to issue the bank slip, payment may be made via PIX.

In the pavilion, only for specific cases, payments will be accepted exclusively in PIX, debit or credit card, directly at the Francal Service Center (CAF).

Payments with checks (individual and legal entity) will not be accepted.

If the engineering team of the pavilions at the Anhembi District detects the use of additional electrical energy at the booth without prior request during the setup or event periods, a report will be issued with the additional details so that FRANCAL can inform the exhibitor locally.

FRANCAL reserves the right to suspend the electrical power supply to any booth that presents changes in the submitted electrical project, negligence in providing kVA information, inadequate installations, use of machines and equipment that damage the network, or resistance to due payment.

9.3 Hidraulics

The Pavilhões of the Anhembi Exhibition Complex have channels with a hydraulic installation system (water/drainage) only in some areas. The confirmation of the availability of hydraulic point installation in the stand area is informed by FRANCAL in the commercial launch or through a specific letter.

Important information for areas with hydraulic points:

• The pavilion’s hydraulic professionals will install the main point (water/drain or additional drain) based on the booth project specifications. It is the exhibitor’s responsibility to hire a professional to handle the internal installation in their booth (network distribution, sink installation, and other equipment), and there is a requirement to install raised flooring in the booth to protect the installation.

• The additional drain point is recommended for channeling the drains from air conditioning units, espresso machines, and other equipment that require drainage access.

• This service request must be made using the Hydraulic Point Request form available on the [EuVou Platform – Exhibitor Area], by the deadline of June 24th, 2026.

• The cost of the Water/Drain Point (without sink) is R$ 940.00 per point, and the Additional Drain Point is R$ 530.00 per point, with the request, bank slip issuance, and payment due by the deadline of August 04th, 2026.

The issued charges can be viewed under the PAYMENTS section – [EuVou Platform – Provider Area].

Only in cases where it is impossible to issue the bank slip, payment may be made via PIX or Identified Deposit.

In the pavilion, only for specific cases, payments will be accepted exclusively in PIX, debit or credit card, directly at the Francal Service Center (CAF).

Payments by check (for individuals and legal entities) will not be accepted.

​FRANCAL provides and maintains SECURITY SERVICE exclusively for the common areas of the fair, during the entire period of setup, operation, and dismantling.

Booth security work will only be carried out by the OFFICIAL SECURITY company hired by the organizer, in a COLLECTIVE SYSTEM (positioned along the circulation paths), and only for the period when the fair is not operating.

It is strictly prohibited to hire private security and designate employees to perform security services at the stand, with the exhibiting company aware that only the Official Fair Security can perform this service and at the following times:

From 8:00 PM on 08/10/2026 to 1:00 PM on 08/11/2026 – 17-hour period
From 9:00 PM on 08/11/2026 to 1:00 PM on 08/12/2026 – 16-hour period
From 9:00 PM on 08/12/2026 to 1:00 PM on 08/13/2026 – 16-hour period
From 9:00 PM on 08/13/2026 to 1:00 PM on 08/14/2026 – 16-hour period

Total Hours Worked: 65 hours

Note: The exhibiting company must be aware that the collective security service ends at 1:00 PM on 08/14/2026, so it is the only responsible for guarding its belongings until the end of their removal from the stand at the end of the fair, and it is not allowed to leave any material alone for later removal.

The cost of Collective Security is included in the participation contract;

The exhibitor who needs the Extra Security (exclusive) services for the stand, outside the periods mentioned above, must contract through the form SOLICITAÇÃO DE SEGURANÇA EXCLUSIVO PARA O ESTANDE – SEGURANÇA OFICIAL, available on the [EuVou Platform – Exhibitor Area], until the deadline of 07/24/2026, whose value is R$ 36.00 per man/hour, and the payment will be made through a bank ticket.

Products and equipment should only be taken to the stand when there is a responsible person for their receipt and security;

During dismantling, never leave your belongings, products, and equipment unguarded in the stand, thus avoiding possible thefts. Ensure that any movement or removal of objects is being done by a trusted or authorized person, especially when it comes to equipment from rental companies;

It is the Exhibitor’s obligation, in collaboration with the Organizer, to prevent thefts and robberies. Such occurrences must be immediately reported to FRANCAL, and the offender, whenever possible, should be sent to the police authorities present at the event. The security of visitors and their belongings inside the stand is the responsibility of the Exhibitor;

Exhibitors and visitors are allowed to stay until one hour after the closing of the fair. After this period, everyone must leave, as the lights will be turned off and the doors closed. Special situations should be reported to FRANCAL, which may approve or refuse the request to stay in the pavilion for a longer time;

FRANCAL is not responsible for equipment, machines, or any objects left in the pavilion for later removal after the end of the fair.

OFFICIAL SECURITY COMPANY WILL BE INFORMED SOON!

10.1 THEFT PREVENTION

The pavilions are areas of high foot traffic during the setup, operation, and dismantling of the event, with scenarios conducive to distractions and potential theft, especially on the last day of the event, at the closing of the fair.

We request your full attention regarding products, various materials, and electronic equipment, so they should only be taken to the booth when there is a responsible person from the exhibiting company to receive and ensure their security.

We also request your utmost attention regarding bags, backpacks, and suitcases, as well as electronic devices: laptops, tablets, mobile phones, cameras, and other easily handled and stolen equipment, which should be placed in a secure location with restricted access. If you identify anyone exhibiting suspicious behavior around the booth, please inform our Customer Service team at the CAF – Central de Atendimento Francal, so that preventive measures can be taken.

FRANCAL is not responsible for equipment left unattended in the stands during the assembly period, while the fair is in operation, and during dismantling.

The promoter maintains the General Cleaning Service of the fair during the entire period of assembly, operation, and dismantling. The company contracted for this purpose is responsible for cleaning the common circulation areas, administration, restrooms, and projects with Basic Modular Assembly, whose cleaning will be done before the start of the day’s activities;

It is the responsibility of the Exhibitor to arrange the cleaning and catering services of their stand (free area). The exhibitor can contract the service of the official company hired by the promoter for the event (see ch.21-Official Services) or another company specialized in this service, which must obligatorily present the required documentation to the promoter.

At the moment when the circulation paths are cleaned for the opening of the fair, it is strictly prohibited to deposit assembly materials or product packaging in them;

The replenishment of the catering and cleaning of the stand must occur outside the event hours, with debris placed in plastic bags and deposited in the circulation paths after the end of the day’s activities;

Under no circumstances can garbage bags or any type of packaging be placed on the fair streets during the operating period, as well as sweeping the stand dirt onto them.

OFFICIAL CLEANING COMPANY WILL BE INFORMED SOON!

The Exhibitor must ensure the legitimacy of any service provider company before making a hire.

The DRT – Regional Labor Office of São Paulo conducts inspections at trade shows during the assembly, operation, and dismantling periods to prevent any irregular hiring practices, such as: child labor, excessive working hours, lack of registration, and hiring of fraudulent cooperatives.

The work of minors in places considered public amusements is regulated. If there is hiring of minors under 16 years old for any type of presentations at the stand, the following documentation must be provided: authorization from parents or guardians duly signed and with recognized signature; copy of RG and CPF of these; Birth Certificate or RG of the minor; and work contract signed between the Exhibitor and the minor.

For more information, contact the Juvenile and Youth Court
Av. Eng. Caetano Álvares, 594 – 1st floor – room 145 – São Paulo/SP
Tel.: (11) 3951-2525

All material or product belonging to the Exhibitor must be accompanied by an Invoice;

Products and equipment should only be taken to the stand whenever there is a responsible person from the exhibiting company to receive and take care of their security until the end of the fair;

It is the exclusive responsibility of the Exhibitor to comply with any and all legal requirements related to the procedures for sending and circulating goods, products, equipment, and utensils;

Exhibition of machines and vehicles in the stand: The exhibiting company that wishes to exhibit machines, equipment, and/or medium and large vehicles must consult FRANCAL in advance. Once authorized for exhibition, the promoter will inform the necessary procedures for arrival and stay in the pavilion. This information is important to control the access of trucks to the pavilion/loading and unloading area and ensure that the equipment is placed in the respective areas in a timely manner.

The stand project including such equipment is mandatory to be sent, as well as to comply with safety and acoustic isolation norms when necessary.

Due to the International Character of the EVENT, registered at the DEVELOPMENT, INDUSTRY AND COMMERCE MINISTERY, the EXHIBITORS can send their exhibiting samples at the IMPORTATION TAXES AND DUTIES SUSPENDED REGIME.

Obs.: Please have in mind, that any company in Brazil, to receive imported products or equipments, as Shipments under Temporary Admission Basis, or Shipments under Permanent Admission Basis, must have all the necessary registrations, at the Governmental bodies.

Shipments via Courier are not recommended.  According to Brazilian laws, courier services are used for the remittance of documents only.

Sending goods as Hand-Carry or as Accompanied Luggage is either strongly not recommended, as Brazilian regulation understands these are procedures to transport only personal belongings and not commercial goods.

You may contact FULSTANDIG SHOWS E EVENTOS MC LTDA or NEW EXPO OPERADOR LOGÍSTICO as options of freight forwarder and as the drayage and handling company for the event.

FULSTANDIG SHOWS E EVENTOS MC LTDA
55 (11) 99942 1354 | 55 (11) 2207-7650 / 55 (11) 3884-2531
Sra. Mariane Ewbank
[email protected]

NEW EXPO OPERADOR LOGÍSTICO
Rua Apeninos, 429 – CJ1016 – Aclimação – São Paulo/SP | CEP: 01533-000
55 (21) 98380-0783 | 55 (11) 3205-3657
Mr. Igor Lopes
[email protected]
https://newexpo.com.br/

EXHIBITORS ARE FREE TO USE ANY FREIGHT FORWARDERS/BROKERS. SHIPMENT IS AT THE EXHIBITOR´S OWN RISK AND RESPONSIBILITY, PROVIDED THE SHIPMENT OF THEIR PRODUCTS TO BRAZIL, IS CONSIGNED TO THEIR REPRESENTATIVES.

Any company bringing equipment / products to Brazil are subject to the local laws and regulations regarding sample entry. The organizer cannot be held responsible for any action taken by Brazilian Customs or Local Authorities that delay or prevent the entry of goods into the country.

 

Any Official Shipment documents cannot be issued in the name of a representative – they must be issued in the exhibiting Company’s name. Once all Brazilian legislation requirements are met, the arrival and retention of samples at the exhibition, as well as their return to the company, are guaranteed.

Check with your FREIGHT FORWARDERS BROKER for further information.

• The removal of products and equipment from the stand should be after the end of the event on August 14, 2026, with vehicle access for loading/unloading through the Tietê River Marginal, gate 7 of the Anhembi District complex.
• The removal of products and materials owned by the exhibitor, such as products, furniture, utensils, and others, is only allowed after the fair has concluded.
• Starting at 9:01 PM on August 14, 2026, it is mandatory to completely remove all products, materials, and equipment displayed at the stand, whether owned or rented, with exit exclusively through the loading/unloading gates located at the rear of the pavilions, being: 1 gate (for the exit of materials owned by exhibitors) and another gate (for the exit of rental company materials);
• The Official Event Security is authorized by the promoter to retain goods at any time for proper inspection;
• We recommend keeping a responsible person or hiring an official company security guard for the stand until the total removal of the material is done, especially if the Exhibitor needs to leave the location.

DISMANTLING OF STANDS

It is the exclusive responsibility of the Exhibitor, together with its assembly company and other contractors, to dismantle their stand and remove the products and equipment displayed within the determined deadline. After the deadline, FRANCAL reserves the right to dismantle the stand on its own initiative, without being responsible for losses, damages, or the custody of third-party materials, in addition to applying a fine in the amount of R$ 300.00 per m² of stand area and without the right to judicial and extrajudicial appeal.

The Anhembi Exhibition Complex has a large parking area for Exhibitors, Visitors, and Service Providers, managed by the operator Parking Indigo, with access through Av. Olavo Fontoura.

Anhembi does not provide any credentials for free parking. Therefore, Exhibitors, Visitors, and Service Providers must pay the fee set by the parking administration. Advance parking tickets are not available for purchase, and users must acquire them upon entry.

For more information:
Parking INDIGO:
Phone: +55 (11) 5067-1670 / +55 (11) 99683-2078

E-mail: [email protected]

 

Established by the Municipal Laws of São Paulo No. 13,474 and No. 3,477, dated December 30, 2002, every company participating in fairs or exhibitions held in this city must pay the following fee:

• Establishment Inspection Fee (TFE)

The total cost of the respective fee is already included in the participation contract.

To meet the communication needs of the exhibitor during the EXPOLAZER & OUTDOOR LIVING 2026, the exhibiting company must contact Hipernet, the company responsible for telephony and internet services at the Anhembi Exhibition Complex.

Request
The exhibitor can request, up to 15 days before the start of assembly, the list of available services, the cost table, and the contract directly from the operator.

More Information:
Hipernet
Contact: Luciano
Phone: +55 (11) 3077-5500
Email: [email protected]

Francal assumes no responsibility for the management of these services or the associated costs. 

It is mandatory for all professionals, whether from the exhibiting company or service provider, to be credentialed and carry identification badges.

The credential is personalized with the name of the company and the professional, their position, and a personal and non-transferable barcode, and it does not entitle the holder to bring guests.

Misuse of the credential may result in fines, confiscation, and cancellation of the credential.

 

19.1 Exhibiting Company Professionals

• The Exhibitor Badge is for the exclusive use of the company’s directors and employees, EXCEPT FOR SALES REPRESENTATIVES, who must be requested using a specific form in the EXHIBITOR MANUAL.

• The two forms, REQUEST FOR EXHIBITOR BADGE and REQUEST FOR SALES REPRESENTATIVE BADGE, are available at the access link [EuVou Platform – Exhibitor Area] until the deadline of August 04th, 2026.

It is strictly prohibited to request an exhibitor badge for retailers or event visitors.

The accreditation of Retailers and Visitors is exclusive to FRANCAL, systematized in a specific database with personalized barcode generation and managed rigorously for use in event promotion, ensuring extensive visitation and positive results for exhibiting companies.

Each Exhibiting Company will have the right to a quota of 33% of the total area contracted in credentials.

Example: 100m2 X 33% = 33 free credentials.

The issuance of credentials above the allowed quota, loss, or misplacement, will be released upon payment of R$ 35.00 per credential.

THE EXHIBITOR WILL MAKE THEIR CREDENTIALING IN A MUCH MORE COMFORTABLE AND PRACTICAL WAY. SEE BELOW:

To expedite the process in acquiring free exhibitor badges, FRANCAL provides a SOLUTION on the [EuVou Platform – Exhibitor Area], in the “EXHIBITOR BADGE REQUEST” form, so that the credential issuance will be done by the exhibiting company, through a color printer and on A4 sulfite paper.

After entering the names in the electronic form, the exhibitor should click on the printer icon, located on the right side of each inserted name. For a better understanding of the process, we have made available a step-by-step tutorial in the downloads area on the [EuVou Platform – Exhibitor Area].

If the number of credentials exceeds the 33% quota of the contracted area, an automatic ticket will be generated for each excess unit (as per the table above). After payment, the printing will be released.

After printing each credential, you should make 2 folds at the markings indicated in the layout, thus completing the assembly of the badge. The badge holder can be picked up at the FRANCAL ATTENTION CENTER – CAF or at the pavilion access gates.

Before the effective contracting of service providers, it is recommended for the Exhibitor to ensure that the companies comply with all legal requirements to avoid problems.

The companies contracted to provide services such as Receptionists, Showcase Staff, Decorators, Landscape Designers, Audio and Video Operators, Filming, and others, must be accredited exclusively by the Exhibitor, through the “Exhibitor-Contracted Service Provider Company Accreditation” form, available on the [EuVou Platform – Exhibitor Area], until the deadline of 07/14/2026 for form filling;

After being registered by the Exhibitor, the contracted service provider companies must, in turn, accredit their employees through the “Exhibitor-Contracted Service Provider Badge Request” form, available on the [EuVou Platform – Service Provider Area], until the deadline of 07/14/2026.

FRANCAL provides a SOLUTION on the [EuVou Platform – Exhibitor Area], in the “EXHIBITOR-CONTRACTED SERVICE PROVIDER COMPANY ACCREDITATION” form, so that the credential issuance will be done by the service provider company, through a color printer, on A4 sulfite paper.

Important: Printing will only be released upon advance payment.

When entering the names in the form, click on the printer icon, located on the right side of each name. After printing each credential, you should make 2 folds at the markings indicated in the layout, thus completing the assembly of the badge.

The badge holder can be picked up at the FRANCAL ATTENTION CENTER – CAF, in the pavilion, and at the access gates.

For a better understanding of the process, we have made available a step-by-step tutorial – downloads area, on the [EuVou Platform – Exhibitor Area]

 

19.2 SERVICE FEES AND BADGE ISSUANCE FOR SERVICE PROVIDERS

Receptionists, shop window dressers, decorators, landscapers, audio and video operators, filming services:

• The cost per badge is R$ 90.00, however, for issuing and paying the bill, the deadline is until 07/24/2026.

BUFFET SERVICES:

The service fee is R$ 450.00 with the right to 04 badges for each service provision, however, for issuance and ticket payment the deadline is until 07/24/2026.

The issued tickets can be viewed in the PAYMENTS item on the [EuVou Platform – Service Provider Area].

Only in the impossibility of issuing the ticket, payment can be made through PIX.

In the pavilion, only for specific cases, payments will be accepted exclusively in pix, debit or credit card, directly at the pavilion, at the FRANCAL ATTENTION CENTER (CAF).

Payments with checks (individual and legal entity) will not be accepted.

Badges for security services will only be released upon advance presentation of legalization documents to State and Federal bodies, such as: (Operation License Provided by the Federal Police Department, copies of CPF/RG, criminal record, training and recycling certificate (course with a minimum period of two years).

In case of loss, misplacement, or improper use of the service provider professional credential by unauthorized third parties, a fee of R$ 180.00 per badge will be charged for reprinting;

Daily control for pavilion access will be maintained, with the reading of the badge barcode and verification of the professional’s image registered in FRANCAL’s database. If the professional does not have their image collected and stored in the database, they must register at the moment of pavilion access, unavoidably;

The DRT – Regional Labor Department of São Paulo maintains the inspection at business fairs during the assembly, event, and dismantling periods to attend notified companies, whose most frequent labor irregularities are: child labor, excessive working hours, absence of registration, and hiring of unauthorized cooperatives.

During DRT’s inspection, the following documents are required:

National Exhibiting Company: social contract, copy of CNPJ, list of employees working at the fair, 2nd copy of the employee registration form, FGTS paid in the month prior to the fair, external time cards, and service provision contracts.

Service Provider Company: social contract, copy of CNPJ, list of employees working at the fair, 2nd copy of the employee registration form, FGTS paid in the month prior to the fair, and service provision contract.

Temporary Workers: contract signed with the hiring company, registration of this company with the Ministry of Labor, and list of employees working at the fair.

Note: The number of temporary employees cannot exceed that of permanent ones.

Freelancers: copy of registration with the City Hall and INSS (only for sellers and waiters). The badge is for personal and non-transferable use, and can be verified by the Official Fair Security at any time. In case of use of identification by third parties, the badge will be seized, with no right to a second issue.

More information: Regional Labor Department/SP Phones: (11) 3150-8152 / 8153 / 8154

Before the effective contracting of service providers, it is recommended for the Exhibitor to ensure that the companies comply with all legal requirements to avoid problems.

The companies contracted to provide services such as Receptionists, Showcase Staff, Decorators, Landscape Designers, Audio and Video Operators, Filming, and others, must be accredited exclusively by the Exhibitor, through the “Exhibitor-Contracted Service Provider Company Accreditation” form, available on the [EuVou Platform – Exhibitor Area], until the deadline of 07/14/2026 for form filling.

After being registered by the Exhibitor, the contracted service provider companies must, in turn, accredit their employees through the “Exhibitor-Contracted Service Provider Badge Request” form, available on the [EuVou Platform – Service Provider Area], until the deadline of 07/24/2026.

FRANCAL provides a SOLUTION on the [EuVou Platform – Exhibitor Area], in the “EXHIBITOR-CONTRACTED SERVICE PROVIDER BADGE REQUEST” form, so that the credential issuance will be done by the service provider company, through a color printer, on A4 sulfite paper.

Printing will only be released upon advance payment.

When entering the names in the form, click on the printer icon, located on the right side of each name. After printing each credential, you should make 2 folds at the markings indicated in the layout, thus completing the assembly of the badge. The badge holder can be picked up at the FRANCAL ATTENTION CENTER – CAF, in the pavilion, and at the access gates.

For a better understanding of the process, we have made available a step-by-step tutorial – downloads area, on the [EuVou Platform – Exhibitor Area].

 

SERVICE FEES AND BADGE ISSUANCE FOR SERVICE PROVIDERS:

Receptionists, showcase staff, decorators, landscape designers, audio and video operators, filming services:

The cost per badge is R$ 90.00, however, for issuance and ticket payment the deadline is until 07/14/2026.

Buffet Services: The service fee is R$ 450.00 with the right to 04 badges for each service provision, however, for issuance and ticket payment the deadline is until 07/24/2026.

The issued tickets can be viewed in the PAYMENTS item on the [EuVou Platform – Service Provider Area]. Only in the impossibility of issuing the ticket, payment can be made through PIX.

In the pavilion, only for specific cases, payments will be accepted exclusively in pix, debit or credit card, directly at the pavilion, at the FRANCAL ATTENTION CENTER (CAF).

Payments with checks (individual and legal entity) will not be accepted.

In case of loss, misplacement, or improper use of the credential by unauthorized third parties, a fee of R$ 180.00 per badge will be charged for reprinting;

Daily control for pavilion access will be maintained, with the reading of the badge barcode and verification of the professional’s image registered in FRANCAL’s database. If the professional does not have their image collected and stored in the database, they must register at the moment of pavilion access, unavoidably;

The DRT – Regional Labor Department of São Paulo maintains the inspection at business fairs during the assembly, event, and dismantling periods to attend notified companies, whose most frequent labor irregularities are: child labor, excessive working hours, absence of registration, and hiring of unauthorized cooperatives.

During DRT’s inspection, the following documents are required:

• Exhibiting Company: social contract, copy of CNPJ, list of employees working at the fair, 2nd copy of the employee registration form, FGTS paid in the month prior to the fair, external time cards, and service provision contracts.
• Service Provider Company: social contract, copy of CNPJ, list of employees working at the fair, 2nd copy of the employee registration form, FGTS paid in the month prior to the fair, and service provision contract.
• Temporary Workers: contract signed with the hiring company, registration of this company with the Ministry of Labor, and list of employees working at the fair.

Note: The number of temporary employees cannot exceed that of permanent ones.

Freelancers: copy of registration with the City Hall and INSS (only for sellers and waiters).

The badge is for personal and non-transferable use, and can be verified by the Official Fair Security at any time. In case of use of identification by third parties, the badge will be seized, with no right to a second issue.

More Information: Regional Labor Department/SP Phones: (11) 3150-8152 / 8153 / 8154

21.1 Official Cleaning (exhibitor company with open area)

The stand cleaning service must be carried out according to the norms below:

The Exhibitor who wishes to hire the Official Cleaning Company Service, for stand cleaning during the fair, must fill out the Official Cleaning Service Request form, available on the [EuVou Platform – Exhibitor Area], until the deadline of 07/14/2026:

• The cost of the service for all days of the fair is R$ 20.00 per m² of area. Example: 12m² x R$ 20.00 = R$ 240.00 to be paid.
• The charge is made directly by the Official Cleaning Company, which will contact the exhibitor shortly after receiving the service request.

NOTE: This value DOES NOT refer to the stand assembly fee, which is the exclusive responsibility of the assembly company.

Official Cleaning – [The official cleaning company will be informed soon]

 

21.2 RENTAL OF FIRE EXTINGUISHERS (exhibitor company with open area)

The exhibitor who chooses to rent a fire extinguisher from the official company can do so through the Extinguisher Request form, available on the [EuVou Platform – Exhibitor Area], until the deadline of 08/14/2026.

The rental value is R$ 130.00 for each extinguisher for the period of the fair.

The charge is made through a bank ticket available for printing in PAYMENTS – after filling out the online request.

Delta Official Brigade
Denis Gomes de Oliveira – ME (DELTA FIRE BRIGADE FAIRS AND EVENTS)
Rua Salgueiro, 41 – Cidade Patriarca – 03550-020 – São Paulo – SP
Phone: 11-94795-1628/ 11-94795-1629
[email protected]
Contact: Donizete Gomes

This Manual is limited to the planning, organization, and administration of the EXPOLAZER & OUTDOOR LIVING – 25th INTERNATIONAL POOL, SPA, LEISURE, AND WELLNESS FAIR.

FRANCAL reserves the right to change the event layout, delay its inauguration, change the operating period, and even interrupt its realization whenever deemed necessary. In case of any changes, the signed contracts will remain valid, with all clauses and conditions established between the parties.

FRANCAL will not be responsible for any eventual damages or losses suffered by exhibitors during the event due to disturbances caused by the influx of people, whether natural turmoil, congestion, or visitor shock, all of which are perfectly possible to occur in public places.

FRANCAL reserves the right to refuse registration in its future events for exhibiting companies that systematically violate the EXHIBITOR MANUAL rules.

Violations of the Exhibitor Manual

Violations of the norms and regulations of the EXPOLAZER & OUTDOOR LIVING – 25th INTERNATIONAL POOL, SPA, LEISURE, AND WELLNESS FAIR may result in penalties for the infringing party: exhibiting company, assembly company, or any other company involved in the event’s realization. Sanctions can occur in various forms, considering the severity of the violation: written notification, interruption of work, embargo of the stand assembly, and fine, whose value starts at R$ 300.00 per m². This value is subject to increase, according to the degree of the violation and FRANCAL‘s evaluation.

Penalties do not exempt the exhibiting company from fulfilling the obligations assumed with FRANCAL or third parties.

São Paulo, September 2024.